Back in service! We were between a rock and a hard place with our furnace. Knowing it was just the coils and thr control board, we were about to have to spend $1000 to get it fixed. We have electronics degrees and this was a simple fix. When we called Ingram's, on a Saturday, they got the part to us by Wednesday. No more problems and at 1/10th the cost to pay a technician. Thank you so much for your help and responsiveness!

Ingram's MRCOOL cleaning kit order Ordering process went well, Patricia, was the sales rep. Order was made on Jan 15th and now eight days later have not received any shipping or delivery updates other than confirmation of actual order, I would have thought this order would have moved along a little quicker. That said, I'm ok with the order so far, just hope I get it in the near future. A quick update (1/28/24), received my cleaning kit a little later the same day I wrote the initial review- so all is well. I would recommend giving buyers more delivery or tracking info.

I had to return a unit due to damage… I had to return a unit due to damage that occurred from the shipper. I called customer service and they took care of everything! I live in California, but I chose Ingrams in Kentucky to buy from because they had the best customer service reviews. I’m glad I did.

Friendly Friendly, helpful, honest, on time, reasonable prices - just what your customer's appreciate. Thank you.

Great 2-stage unit! Got it delivered swiftly, and installed successfully along external in-take air PVC pipe by my HVAC man, fired up well as expected, and runs significantly quieter - just a few hours! It keeps the house warm at this time of year, which is what we really want.