Totally satisfied Lindsey provided fantastic customer service. Was looking at buying a unit of lesser quality for over $ 6,000 ended up paying $3,700 Lock stock and barrel even delivered. Everything messed up with my old unit very well.

Satisfied Customer x 2 18k mini split Easy Pro. 2nd Ingram purchase and coulld not be more pleased with the level of service and exceptional products we received. Yes, one could purchase elsewhere but Ingrams goes the extra mile to ensure you have everything to complete a successful install. From customer service to installation videos to exceptional products, they have it all. 1st installed a 24k unit which went flawless and this current one went even better. Will purchase another, without hesitation, should the need arise.

I had to return a unit due to damage… I had to return a unit due to damage that occurred from the shipper. I called customer service and they took care of everything! I live in California, but I chose Ingrams in Kentucky to buy from because they had the best customer service reviews. I’m glad I did.

Great 2-stage unit! Got it delivered swiftly, and installed successfully along external in-take air PVC pipe by my HVAC man, fired up well as expected, and runs significantly quieter - just a few hours! It keeps the house warm at this time of year, which is what we really want.

Knowledgeable frontline servers Knowledgeable frontline servers, fast response to my needs for an emergency part, delivery sooner than I expected, and great follow up. Thank you again.