Customer service is non-existent Customer service is non-existent. I've tried multiple times to ask a question about the pH reader you have in your videos and never even gotten through for an answer. I've tried using your QR code on the bottles of supplement and they don't work, at all, neither bottle. You have a good product, do a good job of selling it, and a really poor job of giving information to your customers.

Approx 1/2 of the seed pods I get from… Approx 1/2 of the seed pods I get from riser don’t germinate, I’ve learned to use the rise system with my own seeds. The effort you have to go through to “prove” they didn’t germinate in order to get credited isn’t worth the effort.

Totally happy! Quick delivery, notifications every step of the way. Product was packed beautifully, easy set up. Definitely worth it! So excited to further our self sustainability.

Happy but not so happy. Receiving my order was a bit of a nightmare. I had about 5 things missing. And they would send me the replacements but sometimes forgetting twice some items. So it took forever to get the garden assembled and finally working. Customer service did send me what ever I needed. I was extremely confused on how to grow the seeds, work the garden and clean it. I think those instructions could be WAY better and more user friendly.

Awful experience Awful experience, very similar to what I read below. Paid for 3 tier garden, only 2 boxes showed up. They were initially very responsive over customer service, but have since stopped responding. They were supposed to ship a replacement box, but have not and stopped responding. Will be purchasing from another company