Rich A.
GBThunder Bolt - Wow! Outstanding! I feel the need to write this because it's often the case we’re compelled to take the time to document issues and displeasure products and companies but take a more measured approach when encountering something truly exceptional and unique. If you’re on the fence about buying the Thunder Bolt, don’t be. You will not be disappointed. My personal time with the Bolt and in dealing with Thunder Laser has been exceptional. In fact, I cannot think of a single thing I would change. What I expected was a really good product. What I got was a truly exceptional end-to-end experience that far exceeded my expectations. Bravo, I applaud you Thunder laser!
customer
GBVery grateful to the team Very grateful to the team! When I worked as an engineer in recent years and our company had the support of several support teams and departments, I consider now the Thunder Laser team to be one of the best.
tcopp
GBTone indicators ceased to work during… Tone indicators ceased to work during operations (this did not affect laser from working) Chris troubleshot in 2 emails (10 minutes) and I had a new control panel in 48 hours. Quick R & R and back in businessw!
Moe’s Woodworks
GBAubrey made it easy!! Purchasing an item like the Thunder Nova is a big decision. I contacted Thunder Laser to ask questions and met their customer service representative Aubrey Gilbreath. I cannot speak highly enough about Mrs. Gilbreath. She made the process so easy. I was completely surprised on how good their customer service is. Mrs. Gilbreath walked me through the process and was available for every question I had. At the end, there was no doubt I was making the right decision. I highly recommend asking for Mrs. Aubrey Gilbreath When contacting this company.
Kim
GBGreat team!!! Grant and the whole Thunder team were great at the ISA Expo in Orlando. They answered all of our questions and more. Grant took the time to not only walk me through the machine, but also my husband when I brought him to the Expo to see the laser. The team was friendly and very attentive to everyone I saw walk into the booth. They talked with everyone I saw and I can say not every vendor did that.