xtool.com

16035 ARROW HWY., 91706, IRWINDALE, United States
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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About xtool.com

xTool is part of Makeblock, a world-renowned coding robot manufacturing & education company. So our story actually started with a lot of love and a little inspiration: how to make it easier and safer for kids to engrave and cut out their doodle drawings? We are a group of geeks & engineers who build great laser cutters and laser engravers for craft makers. Meanwhile, we are fanatics of handmade products. We delve into various parameters and spare no effort to optimize the details of our customers' experience. We are constantly improving our service and value any feedback from you. Follow us on Facebook for more updates!

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Neudys Herrera
CA

Had a little problem and Emma help me… Had a little problem and Emma help me to solve it so fast! She was amazing! thank you so much Emma!

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Arn Sivba
GB

Xtool SCAM… I purchased a D8 with additional cabling in January and have not received it yet in March. Seller is not responsive. CC company is trying to recover $, but, no luck so far. Site and company appear to be a total scam….

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Rainbow Scentsations
GB

Poor customer service Bought the p2 6 months ago, everything was working fine until all of a sudden it crashed. Contacted support who have so far been no use and take forever to reply to emails leaving us very frustrated with a machine that’s no use. Customer service is atrocious

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Carl Harper
GB

Responsive Support & Fast Shipping Fast Shipping. Received my S1 40W Laser Rotary Kit within 5 days of purchase. Reached out for support after receiving my item, and Luka was very helpful in addressing my question and request. Response from support was within 24 hours, and customer focused for resolve. Very happy with my experience so far!

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D D
CA

I purchased the xtool D1 pro 10 watt… I purchased the xtool D1 pro 10 watt laser system thinking that I could upgrade later to the 20 watt module. Customer service didn't disappoint. The email back and forth is a pain. Can take a week to get a simple issue fixed ,but they did help me beyond my expectations.

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