Great White North I'm on the West Coast of Canada. Yes, we like to keep cool here during the summer too! I worked with Carey over the phone to select and place an order for a Gree multi split system on May 23. Today is May 26 and I am writing this review having just picked up my system from a 'ship to the border' warehouse in Blaine, WA. I am blown away by the efficiency of service from ComfortUp! The order drop-shipped out of Fresno on the same day and is now sitting in my garage ready for installation. Excellent job ComfortUp!

Idiots at work...!! In this day and age, there must be idiots running this site. Among dozens of transactions you dont even tell me which purchase you represent AND it may not have arrived yet. Fire whover dreamed this up and send him to Amazon to study reviews.

I bought a Gree Split Air from this… I bought a Gree Split Air from this company. Had it installed by a certified A/C technician. This unit is still under warranty. I tried to contact this company by phone and by e-mail numerous times, no one will call me back. My air has been out over two weeks now. Be careful when buying from this company. They are happy to sell you the unit but will not be there when there is a warranty problem. Update:7/6/18 I finally received a call from Comfort up and they have assured me that they have contacted Gree and in turn Gree has contacted the technician that installed the air conditioner and the part needed will be shipped to him for installation.

Thank God for Product Experts! Wasn't sure about what I needed, but scheduled a consultation with a product expert and got all my questions answered. After providing some measurements and specs about my home, David was able to pair me with the perfect system that is eligible for the tax credit and a rebate in my area - he even helped me find an installer. This is really ABOVE AND BEYOND the kind of Customer Service you find anywhere these days. I really appreciate the time they spent with me and would gladly recommend Comfortup.

Run away do not buy from them unless you want alot of frustration. I ordered Gree minisplit from them and the outside unit had a leak on the inside. (Busted line behind the compressor.) They said call out my installer (who will charge me because it was not from them overall bad experience and even worse support. they want me to spend a small fortune because they sent me a bad unit.