I haven’t slept in over a month and my… I haven’t slept in over a month and my project is more of a nightmare over dealing with this company. Try and call them before you buy something from them because they never pick up or respond to emails and good luck getting your money back if something does go wrong. It’s a joke at this point and I have little hope of getting my money back without hiring a lawyer which I plan to do at this point.

"Extremely Pleased" We purchased a Boreal 18,000 BTU unit from ComfortUp to cool our 500 sqft. bonus room in the attic. So far we are extremely happy! I ordered it on a Saturday and it was delivered to my house the following Friday. Our HVAC contractor said it was one of the easiest systems he has ever installed. The unit works great!!! I would purchase another system from ComfortUp if we ever have another need.

Product size was not properly depicted Product size was not properly depicted, the gree mini splits we purchased also won’t stay in Fahrenheit it resets to Celsius whenever the remote is used. The thermostat and remote are not user friendly at all. Units are not great at heating and very costly power bill. They do not Automatic shut off when temp is reached.

Thank God for Product Experts! Wasn't sure about what I needed, but scheduled a consultation with a product expert and got all my questions answered. After providing some measurements and specs about my home, David was able to pair me with the perfect system that is eligible for the tax credit and a rebate in my area - he even helped me find an installer. This is really ABOVE AND BEYOND the kind of Customer Service you find anywhere these days. I really appreciate the time they spent with me and would gladly recommend Comfortup.

Great company to do business with! ComfortUp was awesome to deal with. I saved over $700 on 2 Gree Mini Splits compared to my local supplier. Getting a quote was fast and easy. The only problem I had was with Southeastern Freight in Asheville. I had to initiate contact, it took several days for delivery after my units arrived in Asheville, and the 5-hour delivery window was not adhered to.