I haven’t slept in over a month and my… I haven’t slept in over a month and my project is more of a nightmare over dealing with this company. Try and call them before you buy something from them because they never pick up or respond to emails and good luck getting your money back if something does go wrong. It’s a joke at this point and I have little hope of getting my money back without hiring a lawyer which I plan to do at this point.

Takes weeks to get equipment Takes weeks to get equipment after you’ve paid. Shipping company is arrogant and disrespectful if you can’t make their suggested time then they reschedule you for a week later at their convenience. We purchased four AC units within 4 weeks three units had already failed. They have great marketing and a slick website though. They can take money fast!

WRONG WRONG! DO NOT USE THIS COMPANY (if that's what its called). I believe most of these reviews are FAKE! Try and call them BEFORE you buy, they are NON EXISTANT! No one will answer by phone or email. Save yourself the frustration call them FIRST that go somewhere else becuase you will NOT reach a single person for help. We had our AC company FINALLY get ahold of someone after hours and days of calling for a warranty issue, never got re-imbursement as they were supposed to and promised on the phone. BUMMER I had to write this to warn others and I placed a complaint about bad business practices with the BBB. Don't get ripped off with non-existent customer service when needed!

Shopped around for months trying to find best deals on mini splits Shopped around for months trying to find the best deals on mini splits, I needed 4 of them but also wanted the best reviews, also comfortup.com offered the higher SEER and EER ratings and warranties of all the companies I checked. Their sales department is awesome and they offer free tec engineer that will speek to u at no cost if u have an issue with anything.

Warranty When I pulled up the warranty registration to register the two units, in the fine print it states , THEY DO NOT WARRANT ANY PRODUCTS SOLD OVER THE INTERNET . I called the company an the never called me back. Bottom line no warranty. Even thou the advertising on eBay states the warranty information.