WRONG WRONG! DO NOT USE THIS COMPANY (if that's what its called). I believe most of these reviews are FAKE! Try and call them BEFORE you buy, they are NON EXISTANT! No one will answer by phone or email. Save yourself the frustration call them FIRST that go somewhere else becuase you will NOT reach a single person for help. We had our AC company FINALLY get ahold of someone after hours and days of calling for a warranty issue, never got re-imbursement as they were supposed to and promised on the phone. BUMMER I had to write this to warn others and I placed a complaint about bad business practices with the BBB. Don't get ripped off with non-existent customer service when needed!

Horrible The delivery service was horrible. The secretary on the phone was nasty when she called to schedule and recommend we go pick up the unit at the shipping facility instead of having it delivered as it weighed alot. We had it delivered to our home. There was only one delivery man who was older and unable to move it himself. He had no hand truck and the lift on the delivery truck was broken. My husbamd had a hand truck and had to help with the whole delivery. It was an unbelievably horrible experience.

Shopped around for months trying to find best deals on mini splits Shopped around for months trying to find the best deals on mini splits, I needed 4 of them but also wanted the best reviews, also comfortup.com offered the higher SEER and EER ratings and warranties of all the companies I checked. Their sales department is awesome and they offer free tec engineer that will speek to u at no cost if u have an issue with anything.

Purchased 10 Gree 9000BTU 38 seer with… Purchased 10 Gree 9000BTU 38 seer with built in WiFi mini split system. They gave me a discount. Three units arrived damaged by shipping company. I provided photos. ComfortUp immediately sent three more units without hesitation. All units are installed and work great. I would recommend ComfortUp!

Idiots at work...!! In this day and age, there must be idiots running this site. Among dozens of transactions you dont even tell me which purchase you represent AND it may not have arrived yet. Fire whover dreamed this up and send him to Amazon to study reviews.