Great Product! The pergola arrived very well packaged and undamaged. Assembly was straightforward. The final product is awesome and the louvres make it completely waterproof. I was able to finish the gas line to my outdoor fire pit while raining, since it was under the pergola. Great product overall!

I had a great experience with the… I had a great experience with the staff. They were extremely knowledgeable and friendly. They were able to answer all my questions about the setup process and what to do if I had any issues.

will update once the product is delivered 4/22 finally I got a call from a live person and gotten an update on the order. They use different phone numbers with different area codes than what is on their site. Originally I was told 8-10 weeks it is up to 10-12 weeks . which not a huge deal for me Total scam took money 5 weeks ago they can not find order. Phone number they gave to call cannot take calls . luckily this was on credit card. got an update on 4/11 will edit again if resolved

problems Installation instructions were weak at best! We spent 2 hours fixing installation re-do's. No coverings for post ties down bolts. Not complete! I researched and got covering which should have been included.

Awesome value Awesome value, awesome quality! This pergola is commercial grade and looks beautiful. Completely waterproof with the louvers down and easy to assemble. I live in western NY where we have frequent windstorms with gusts over 70 MPH. No match for this pergola.