Max Zitney
GBEasy to assemble Easy to assemble, simple instructions, and beautiful when complete. Opening and closing is easy and no water gets through when closed. Highly recommend it to anyone who needs a little extra shade in their outdoor living area.
Erik Meints
GBThe customer service and sales staff…were excellent. The customer service and sales staff were very helpful, but we were never informed about the glitch of not being able to pull down the screen on the side of our pergola that has the louver crank. We are hoping that the way the installer was able to make some tweeks will allow us to use all four screens this summer.
Tu Trinh
GBHanso did a great job is answering all… Hanso did a great job is answering all our questions and walked us through the build process. I ordered the largest pergola with all the bells and whistles. They even threw in a complimentary item! There customer service is top notch and I’d recommend them to anybody in the market for a pergola.
R Siegel
GBI absolutely love my purgola I absolutely love my purgola, I bought 2 10x10 and put them together to make a 10x20 so it took some configuring and a professional with help to install. The directions that were sent in the beginning were incorrect and lacking in some areas so it was a bit more confusing to put it together but once it was done it has changed my whole oudoor living experience. It has also made it through 2 hurricanes with no issues. My only concern is the side shades are haveing a little trouble sliding up and down on the tracks, hopefully that doesn't get worse but the shades made a huge difference in privacy and blocking the wind and sun. It seems very sturdy and well made. I also got the heaters which I love in the colder months.
Geoffrey Maslin
GBExpensive for sure worth it for sure. I purchased a 19x13 Pergola just before last Christmas. It arrived very quickly for an item so large and was very well boxed and protected. It was not the easiest to assemble but everything was very precisely manufactured and went together extremely well. The fit and finish is the best I’ve seen for self assembly product. made of Aluminum and the powder coated finish is beautiful A bonus is it having been made in the USA. One of the boxes of louvres were for a different Pergola and Hansø immediately arranged to ship the correct box and when it arrived a couple of days later they had also arranged for the shipper to take the wrong box away at same time. Customer service was excellent.The pergola is a pride and joy sitting over the end of our pool and we are looking forward to its shade during the coming Texas summer and for many years to come.