The Plunger Kit arrived quicker than expected The Plunger Kit arrived quicker than expected. Included were all the parts and hardware required to install the anti-billowing kit from scratch. Even the striker plate was in the package. Only problem... All the parts and bolts were inside a zip-loc plastic bag which came open during shipping. Every part, bolt, screw and seal was loose inside the box, some trapped under the bottom box flaps. Carefree even sent a .pdf (email) with instructions for kit installation and rigging. It is a real pleasure working with these folks!

Outstanding service Outstanding service. Our RV awning caught 50 MPH winds from a freak storm. It was ripped to shreds. Unfortunately I could not move the RV until we repaired the damage. You guys came thru with flying colors, realizing the urgency and rushing my parts. Happy to say my awning is once again active thanks in big part to you guys. Special shout out to Taylor Hennessy. Thank you so much!!!

I needed my part ASAP I needed my part ASAP. I ordered online on Saturday, and it arrived on Tuesday. The only hiccup was that I never got an e-mail confirmation that it had shipped, and I had to request a status through the web site in Tuesday, thinking it had not shipped yet. By then, it was out for delivery, but because of my emergency I had ordered it again direct from the manufacturer with guaranteed next day delivery. Very fast, efficient service. Just could have used the information that it had shipped. I would definitely buy again!

I wasn't sure about the type of awning… I wasn't sure about the type of awning I had. After finding the sticker, the rep was able to pinpoint what I needed and very professionally and went through the parts. He called me the next day to confirm everything. It was a great transaction.

Easy to order Easy to order, and received my part in a short time and sooner than I expected. The only problem was the part had some damage, I was still able to install it. Also had to down load instructions to be able to install it.