They had what I needed and got it to me… They had what I needed and got it to me quickly.

Bait and Switch!? I ordered a $1600 Pool Robot, and they sent me another model which was half priced! I will update this review once I get resolution, but even the thought of them sending a cheaper item sends shivers right into my spine.

Rapid delivery Item was delivered ahead of schedule & we were able to install before cold weather. Awesome service.

Just bought a Hayward pump housing but… Just bought a Hayward pump housing but upon installation it bused and three bolt threads came off causing Leslie's installer to replace it with a genuine part. PZ has not responded to email requesting return and refund. Buyer beware. Tip for consumers: BUYER beware. Pool zoom sells junk and defective parts. That’s why price is cheaper. Products used: Genuine Hayward pump housing from local Leslie’s store.

HORRIBLE EXPERIENCE!!!!! HORRIBLE EXPERIENCE!!!!!! Ordered a new Hayward Diverter, It was shipped to me 3 days later. great, right? NOOOOOOO. The part was severely damaged and then they made me take photos to prove it wasn't damaged in transport. The part looked like it was run over by a truck.. Zero quality control.. Wait, there's more, so after several attempts to email them to get a response on when a new part would be shipped, I get a notification that I will receive a new part, BUT it is stalled and sitting in a US postal service location in Massachusetts.. You would think they would FedEx the part to me after waiting 8 days.. So now I have no idea when I will receive the part and they cannot be bothered to help me.. PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY! THEY ARE THE WORST COMPANY I HAVE EVER DEALT WITH!!!!!!!!!!!!!!!!! I wish I went through Amazon. At least they fix the situation right away... HORRIBLE!