Rapid delivery Item was delivered ahead of schedule & we were able to install before cold weather. Awesome service.

Just bought a Hayward pump housing but… Just bought a Hayward pump housing but upon installation it bused and three bolt threads came off causing Leslie's installer to replace it with a genuine part. PZ has not responded to email requesting return and refund. Buyer beware. Tip for consumers: BUYER beware. Pool zoom sells junk and defective parts. That’s why price is cheaper. Products used: Genuine Hayward pump housing from local Leslie’s store.

Great service the parts I ordered got… Great service the parts I ordered got here fast Thank you

Won’t return Bought product based on description provided by pool zoom. The description was incorrect. Part was wrong part. They won’t take it back.

Slow inaccurate shipping times. Ordered from their "sister site" TotalSprinkler. Ordered 4/16 Website indicated "Get it by Sat, April 20th. Order within X hrs X mins." I did Absolutely ZERO contact from the company until I got an email on 4/23 that it had shipped. That was actually just them printing the label and it didn't ship until 4/24. Received 4/26, which is fine except the website said I would get it 5-6 days sooner and that is what I was relying on for installation of the part. I reached out to customer service three times over this span to check on the item and shipping and never got a single reply. NOT WORTH IT to save $30-40 versus other reliable companies that have any amount of customer service.