Bait and Switch!? I ordered a $1600 Pool Robot, and they sent me another model which was half priced! I will update this review once I get resolution, but even the thought of them sending a cheaper item sends shivers right into my spine.

Prompt delivery Prompt delivery. My pool guy was able to install this part in less than 10 minutes.

Won’t return Bought product based on description provided by pool zoom. The description was incorrect. Part was wrong part. They won’t take it back.

right part, fast delivery, fair pricing easy to find replacement pool cleaner parts, easy purchasing, fast delivery, fair pricing

Polaris PB4 60 In June I purchased a Polaris PB4 60 pump. I received it soon after, only to discover that the volute was leaking. I contacted PoolZoom and Rosenado had me send a photo and he contacted Polaris. In the mean time I purchased a drain plug locally thinking this might be the issue...it was not. About a month later I received a replacement Volute from PoolZoom and Polaris. Unfortunately, it too was leaking in the same spot, around the drain plug. Upon the suggestion of someone else, I applied a tiny smudge of white craft paint to the area, and wallah, on both volutes, at the drain plug, there was a fine hairline crack. I sent in photos to PoolZoom, and once again Rosenado responded back. He said that I was not the only customer who had this issue and that apparently it is a manufacturing issue with that batch of volutes. He said he would contact Polaris and get back to me. Well, that was about 4 months ago. I keep sending in inquiries, and NO ONE at PoolZoom is responding. I used to order all my replacement parts from PoolZoom, but after this last incident, I will be taking my business elsewhere.