Roland
GBCheck your order carefully Something has definitely changed, they took my money for a product they could not supply. I did not notice initially as I'd ordered a few things, as I did annually, when I realised nothing was coming after 2 weeks I contacted them -only then did they say they would refund. If I had not contacted them clearly I would not have got a refund - or my order !! From reading other recent reviews I note alternative Companies have been mentioned, which I will now try.
Ken Barker
GBPoor quality Ordered Picardy Wight garlic bulbs, 3 small bulbs arrived, yellow and old looking with very small cloves 1 bulb split open suggesting it had "bolted". When l reported it they tried to tell they were fresh stock this year. Also purchased tomato seeds, l packet says " Packed in year 2020". Dodgy dating as well?
June G Bostock
GBNot organic at all Only a very small amount of their seeds are actually organic. Being though they are an organic company this is misleading. When my seeds arrived and only one packet was actually organic, I asked to return the other seeds and was told that I had to pay to return them myself. Awful company, don't buy from them.
A. Peters
GBDo NOT Use - Appalling Appalling - that a company known for it's terrible service should then try to disguise itself via another website and name. I ordered, no confirmation of purchase for 3 days, then sent 1 item with a load others to 'follow' and this is just for seeds!! I've requested a full refund and made a dispute with my bank for full refund.
Martin Pallett
GBVery disappointing customer service Very disappointed that Company don't feel able to exchange an item that an elderly relative sent me for Christmas. It is an item that I really cannot use. They say that the request would have to come from him and his account reimbursed. I have explained that I really don’t think it would be fair or reasonable to worry him with this. Such a shame that they can't simply do a straight exchange.