Agree with others Terrible behaviour Agree with others, level of customer service non existant. They dont try to resolve anthing but just keep sending back generic emails, whch ignore why Im hav ing a problem with my order. They have taken my money and have said my products are despatched. They dont mention on their website ATALL that there are delays of... days due to covid. Despite giving them plenty of breathing space due ot these difficult times, they still dont reply or move to investigate or resolve. They say that orders may take longer - 7 to 10 days; but my order has not come after 18 days, they wont reply!!!! They wont refund me!!!!

Absolutely outstanding I don't understand how someone could find them uninspiring, seeing as they have the largest seed offering! Prices are very keen, as is seed count. Germination is always extremely good, and the company's SM3 is like a magic tonic for the garden. Customer service has always been spot on too.

Not great I have ordered seeds twice from OGC for this years veg patch. The delivery times and packaging were fine. However a large proportion of the seed packets I recieved are not orgainic but Dobies own brand in a paper packet. So beign called the OGC is a misnomer. Quite a lot of the seeds have failed to germinate or have poor stunted growth. The runner beans are a mixture of different varieties and the quality of the plants this year are poor.

Poor quality Ordered Picardy Wight garlic bulbs, 3 small bulbs arrived, yellow and old looking with very small cloves 1 bulb split open suggesting it had "bolted". When l reported it they tried to tell they were fresh stock this year. Also purchased tomato seeds, l packet says " Packed in year 2020". Dodgy dating as well?

Really bad service Really bad service. I swore last year I wouldn't use them again after my tomato plug plants were incorrectly packaged and all arrived broken in half. No replacements available. I have recently ordered some ferrous slug pellets. 1st order never received packaging or shipments info, replacement order not initiated until 4 days after request, still hasnt been dispatched. Customer service poor. Use Real Seeds Catalogue for seeds and buy everything else from a garden centre. The service you will receive here could not be worse.