June G Bostock
GBNot organic at all Only a very small amount of their seeds are actually organic. Being though they are an organic company this is misleading. When my seeds arrived and only one packet was actually organic, I asked to return the other seeds and was told that I had to pay to return them myself. Awful company, don't buy from them.
Caroline Wilkes
GBI'd like to say a huge thankyou ! I'd like to say a huge thankyou to this company for sending my seeds out so quickly ! Ordered Wednesday, Dispatched few hrs later and theyve arrived today (Saturday) . Excellent service , considering many ppl are using the pandemic as an excuse for poor customer service! Whilst other big named seed companies take atleast 3 weeks before your order is dispatched never mind delivered !
Martin Pallett
GBVery disappointing customer service Very disappointed that Company don't feel able to exchange an item that an elderly relative sent me for Christmas. It is an item that I really cannot use. They say that the request would have to come from him and his account reimbursed. I have explained that I really don’t think it would be fair or reasonable to worry him with this. Such a shame that they can't simply do a straight exchange.
Paul Higgs
GBWould not use this company as totally… Would not use this company as totally useless and unreliable. When you do get your item after a long wait their are parts missing. When you contact them it is only by e mail as call centre closed! Then despite explaining on thee mail that there are parts missing you end up with an auto generated e mail reply a month later saying please contact us using the correct heading in the subject box which you had previously done.SO BUYER BEWARE!!!!
customer
GBPoor products and no quality control of plants or seeds Received an order in February 2024 (Order 22188772 - SO010900769) which included very poor rhubarb plants- crowns and buds and old sweetcorn seeds packed year end 2022. Planted rhubarb and 2 plants survived in a total of 7. Photos taken and uploaded. Offered replacement to be delivered 2025! Chased this up and requested refund instead. Hopefully will receive this in next 5 days. Sweetcorn seeds (Late Sativa and Medzi) sent again. Medzi seeds have been updated but Late Sativa are still year end 2022. Phoned customer services who said it doesn't matter, they last years ( no they don't!), who then suggested I send a photo and then send them back at my own expense. I asked them why they had sent a 2nd packet if their age didn't matter to which the reply was there were many staff, some who didn't know what they were doing as they were new in! Unbelievable. I will not be ordering from this company again. Poor products with no quality control.