We had a new Bay Alarm security system… We had a new Bay Alarm security system installed today at our place of business in Martinez. We replaced our old Sonitrol system that was outdated. Both Abdul and Vahid were absolutely great! They arrived on time, were very personable, knowledgeable and professional. Both were able to answer all our questions as they walked us through the easy-to-use app. They made sure we were comfortable with operating our new system before they left. Thanks, Abdul and Vahid, you made our security transition incredibly easy and we appreciate all your support!

Great experience Great experience John was an incredibly friendly and knowledgable technician. We really appreciated his help and swift work. Should we encounter any instances that require support again in the future, we hope to be able to work with him.

Bay installed a whole house alarm… Bay installed a whole house alarm system during the construction phase. Their technicians were knowledgeable and polite. Their pricing was comparable to another leading alarm system/service. I chose Bay because of the good review a close friend of mine gave them. She’s been using them for a few years. At the end of the install, Mike went over the app to show me how to set up my account and use menu features. Really simple and intuitive. Definitely not disappointed.

We made the switch away from ADT We made the switch away from ADT, it's always concerning when you go through a change that is part of every day operations. Our account manager Colleen has been awesome. Going over all the details thoroughly, explaining the process and following up in a timely manner is really the deal. That level of service is something we wish we could get from more of our purveyors! Our install tech was great as well. Very efficient installation and everything was buttoned up at the end. Much appreciated!!

The 2 technicians were in our home for… The 2 technicians were in our home for 3 full days updating our 30+ year-old security alarm system. They spent every moment working, only stopping to address our questions. After the installation was finished, they even returned to to show us how to operate the system when we had forgotten how to utilize every aspect. We would highly recommend Bay Alarm!