Just received my order of six(6)… Just received my order of six(6) filters from Glacier Fresh. I just placed the order this past Monday and they already arrived today (Thursday). Also, for what Glacier Fresh charged for 6 filters, was still cheaper than purchasing 1 filter from eith Home Depot or Lowes! P.S. The shipping was also FREE.

Glacier Fresh filters are fantastic! Glacier Fresh filters are less expensive than their competitors. Our order was shipped almost immediately after being placed and we received it promptly. This is one of the few vendors who have ever contacted us directly to make sure we got what we ordered. Only then did they request we complete a survey. This company is now THE company from whom we will buy our filters.

Nice well made product. Poor (non-existent) customer support Here is the exact text sent to Glacier: Today I set up my new GF-RVWS001 which was purchased thru Amazon. I was a disappointed about a couple of things. I noticed the main cap was sitting a bit crooked. After struggling to remove it I found it was cross threaded. Once put on correctly it seems to seal. The 6001 fitting was missing the black O-Ring. I was able to use one I had on hand. The 6002 fitting was missing the small white O-Ring. I was able to repurpose the one from the 6003 fitting. Collectively these deficiencies make me wonder if I am the first owner of this unit. Here is their response: Hello. Sorry, we are an independent website, not Amazon, we suggest you contact the customer service of Amazon store directly, they will help you to deal with the problem, thanks for understanding. When I replied with a screenshot showing Amazon directing me to the Glacier website I received the following response: Hi, In this case,you could contact with the AMAZON front desk for help. Thank you for your understanding. Disappointing, I will reach out to Amazon for further help.

My replacement filters At first when my package arrived I was very skeptical on the name Glacier Fresh. I had never heard of this company before, but when we installed both filters, we were pleasantly surprised how easy it was. Not only that, they work terrific and filters both designed to fit perfectly. We are very pleased with this company and the products they offer.

GLACIER FRESH IS A RIP OFF On September 1st, I placed an order for PF-2 Fluoride Reduction Filters. A week later, instead of receiving the filters I ordered, I received other water filters. I sent Glacier Fresh an email message regarding the error. They apologized and asked me to send photos of the filters and packaging. I did as they requested. About a week and a half later I received a shipment. Instead of the filters I ordered, they again sent the same wrong filters. I requested a refund. They apologized again, and told me they would send me the filters I ordered. That was on September 21st. It's now October 10th. I've yet to receive a refund, or the filters I ordered.