It has more than a month since my order… It has more than a month since my order and I still do not have the product that I ordered. This after reminding you it had not been delivered over a week ago and you stating it would ship right out? WHERE IS IT!!!!!!!!!!!!!!

Rachel and her team were the absolutely… Rachel and her team were the absolutely best to work with through our goal of having the best possible fire pit setup. If you like doing business with folks that are interested in you being fully satisfied in your purchase, Rachel is the best...period. Don't contact anyone else, it would be a mistake!!!

Firepit Glass - Great Job I ordered a few samples and then ordered my firepit glass. Both the sample and the full order were exactly as ordered and quickly processed. I also appreciated the email updates.

Took money then….. silence I bought a fire pit Sat Jan 8th. I’ve tried to contact you numerous times via email, phone and text. I haven’t gotten a response. I would like to add a face plate but at this point in thinking about canceling my order and going elsewhere. You took my payment immediately and then disappeared. Very suspicious and I’m NOT a happy customer.

Exceptional service for wind break order Recently order a wind break for a rectangular fire table. Of course with supply issues it was back ordered for months. I appreciated the option of canceling the order and when I chose not to I received timely notifications about the status. That for the attention to detail given my order