Direct Fire Pits

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3.40
Based on 20 Reviews

5

60.00%

4

0.00%

3

0.00%

2

0.00%

1

40.00%
About Direct Fire Pits

We are an online retailer passionate about fire pits. We started Direct Fire Pits with a simple mission, to offer the best quality products in the industry, provide the best prices on all your fire pit needs and give superior customer service. We have managed to build up a reputable establishment online, thanks to our amazing team. We aim to grow our business more and more, offering our customers the best of products and services out there.

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james perille
GB

It has more than a month since my order… It has more than a month since my order and I still do not have the product that I ordered. This after reminding you it had not been delivered over a week ago and you stating it would ship right out? WHERE IS IT!!!!!!!!!!!!!!

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Ben Albritton
GB

Rachel and her team were the absolutely… Rachel and her team were the absolutely best to work with through our goal of having the best possible fire pit setup. If you like doing business with folks that are interested in you being fully satisfied in your purchase, Rachel is the best...period. Don't contact anyone else, it would be a mistake!!!

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Neil Daley
GB

Firepit Glass - Great Job I ordered a few samples and then ordered my firepit glass. Both the sample and the full order were exactly as ordered and quickly processed. I also appreciated the email updates.

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Botto
GB

Took money then….. silence I bought a fire pit Sat Jan 8th. I’ve tried to contact you numerous times via email, phone and text. I haven’t gotten a response. I would like to add a face plate but at this point in thinking about canceling my order and going elsewhere. You took my payment immediately and then disappeared. Very suspicious and I’m NOT a happy customer.

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David
GB

Exceptional service for wind break order Recently order a wind break for a rectangular fire table. Of course with supply issues it was back ordered for months. I appreciated the option of canceling the order and when I chose not to I received timely notifications about the status. That for the attention to detail given my order

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