Great so far I wanted to know more about my results as this whole microbiome gut health science is completely new to me. Their customer care team got back to me swiftly and answered all the questions I needed to know.

Totally waste of money! Totally waste of money!! I followed the Ombre adviced diet for 2 years and from the other day the recommendations were totally different. I asked them and after 3 replies where they even didn't read my question they told me it was a bug in their system?? So I have bought all these expensive supplements for nothing (maybe even harmfull) and followed a completely wrong diet, so 2 years of waste of costly time and money. Off course I don't buy the bug excuse. So totally unreliable. Please spend your money usefull and don't be manipulated by all these discounts. You still pay too much. I saw also discounts of 50% at several places, even in their own e-mails. Or maybe you want to be swindled.

Fast, friendly support! Fast, friendly support! Each time I've had a question or concern with the testing process or report I have received fast and friendly suggestions and pointers. Keep up the great work!

All I can say is it worked for me!!! I received their kit in short order and was happy to find a 40% discount code so the test cost me $60. I mailed it off and got the results in about 2 weeks so no problem there. I purchased a 90 day supply of their recommended probiotic and have been taking it for 6 weeks. I was in the midst of a Colitis episode when I started the probiotic. Within 3 or 4 days I started having quite regular BM's and after 2 weeks I was enjoying the best BM's since almost ever. Perhaps a coincidence but I did not change one iota of anything else in my lifestyle. I had no interaction with customer service and not one issue with shipping, receiving, or delivery of test and product. It seems like a game changer for me and you can call me "satisfied"!

Superior Customer Service I had lost my activation card some months ago. I really didn't think it could be retrieved. But Russel got back to me promptly. In a single day, I was able to upload the activation. Then Russell searched and found that the test was still at Ombre. Altogether superior customer service, all in a single day!