7-10 worth the cash Very good fun injoyable,only thing is better matiral could of been used for the inside to make a more realistck feel then would of been 10-10 but overall good !

Holiday purchase that had a fault.. happy customer Bought a new toy on holiday recently that had a fault. Contacted the warranty team who were excellent. After a few emails to identify the problem, they issued me with a brand new item that just arrived. Great customer service and prompt feedback. This company knows how to deal with their customers. 5 star service. Thanks again for the replacement guys , my partner and I couldn’t be happier.

Products are ok Products are ok, but support is terrible. Ordered a package, reached out do support due to rural hard-to-reach address. They replied once changes had been completed, however delivery address is still incorrect on carrier. Reached out to them with delivery instructions, no reply. Now, package has failed to deliver, reach out to support, and they are not available for a whole week!

Top quality of customer service Top quality of customer service, friendly and understanding. Answer all my questions and solved my problem less of what I was expecting. Easy questions and not too much drama like others.

had a problem with the pinhole charging… had a problem with the pinhole charging of a Svakom Vicky, within the warranty period. The place of original purchase ignored my request for assistance. Contacting Svakom customer service directly was easy and they agreed to replace my defective product. Svakom stand by their products which are well designed and top quality. Buy with confidence that they will look after you.