The company that stands behind its product Since there is no service in Turkey, I wrote to the Svakom service and they mailed it to my address free of charge, saying that they would replace my defective product free of charge. I cannot thank you enough. At this time, there are very few companies that stand behind their products in this way. I congratulate your company very much. I recommend it to everyone. See you :)

Alex neo 2 was a terrible experience but customer service is great Alex neo 2 was a terrible experience. the sizing is small for a bit over average size. all the speed settings are too fast. seems untested. But after speaking with customer service, they where super helpful and we found an arrangement. I will be a returning customer.

Products and Pleasure The material is silky soft and very easy to clean and charge, always a big plus. This has become a favorite. Why? It’s the shape of the head and the magic pearl. Using it without any switch turned-on, and dragging the pearl across sensitive areas is soul-firing. It’s what I imagine being with a pierced partner would be like. Activating the patterns of the rabbit blade sends electric pulses into hungry areas. Strumming through the different patterns leaves room for multiple possibilities of prolonged pleasure.

Great support Great support. I had a problem with my product and they were very gracious and quick to resolve the issue. It's very rare to find a company with such good service. Their products are supported by amazing after sales service, speaks to the quality of their products.

Products are ok Products are ok, but support is terrible. Ordered a package, reached out do support due to rural hard-to-reach address. They replied once changes had been completed, however delivery address is still incorrect on carrier. Reached out to them with delivery instructions, no reply. Now, package has failed to deliver, reach out to support, and they are not available for a whole week!