The watch is great for my 9 yr old who… The watch is great for my 9 yr old who wants a phone but we are not ready for her to have one. I love the upgrade where you can text without having to go through the app!! My only con I would say is that when calling her or vice versa, it's not a clear call. It's hard to hear them clearly.

After a few hiccups of getting optimal… After a few hiccups of getting optimal call and location working. It has been a great watch for a 2nd grader. Even with the few hiccups the Cosmo support team was quick to help and follow up. Easy to use, great school mode and no games!

Xmas gift for 10 year old We bought this for our 10 year old as a way for him to contact us when he takes his bike around the block or is at a friend's house. We love that it now includes texting to those other contacts. Sometimes the phone calls aren't very clear and there is an issue with the live tracking, it sometimes doesn't work... unsure if that is more likely to happen when the battery is low. Overall we like it and so does he!

Connection interrupted I wish I could review the gentleman who resolved our issue, but I'm horrible with names... Not only did he know exactly what was going on with my son's Jr Track 3, he explained why it was giving us trouble with not letting my son send messages or why the GPS wouldn't update and HOW to correct it on our own in case this happens again. We LOVE the ability to send personal messages with emojis!

Highly recommend! I had trouble updating the son’s watch. I called customer support and they were great! The gentleman walked me through each step and was pleasant and friendly throughout the entire process! My son loves being able to talk to his family and friends with the watch. It give me comfort knowing I can reach him if needed.