The watch is great for my 9 yr old who… The watch is great for my 9 yr old who wants a phone but we are not ready for her to have one. I love the upgrade where you can text without having to go through the app!! My only con I would say is that when calling her or vice versa, it's not a clear call. It's hard to hear them clearly.

Highly recommend! I had trouble updating the son’s watch. I called customer support and they were great! The gentleman walked me through each step and was pleasant and friendly throughout the entire process! My son loves being able to talk to his family and friends with the watch. It give me comfort knowing I can reach him if needed.

Recommend! Cosmo watches have been great for our family! The GPS doesn't always give accurate locations, but the watches are substantially more affordable than other brands. The calling and texting work very well, and we like that the kids can only make and receive calls from numbers we approve. We like that there isn't Internet access to rot their brains. :) Whenever we had trouble with connection, Cosmo was able to help us over the phone with one call.

Company was responsive when I called Company was responsive when I called. Spoke to a live person almost immediately on two occasions. Very informative about watch and troubleshooting it.

We love this watch for our 9 year old… We love this watch for our 9 year old it is the perfect starter phone/watch for her! the bands are fun to change with the different color options they offer, and we have had no issues with the service either! with the new update we can now message outside the app which is super convenient as well. would definately recommend to anyone looking for that perfect starter watch for their kids