The watch is great for my 9 yr old who… The watch is great for my 9 yr old who wants a phone but we are not ready for her to have one. I love the upgrade where you can text without having to go through the app!! My only con I would say is that when calling her or vice versa, it's not a clear call. It's hard to hear them clearly.

Peace of Mind The only downside is the battery longevity. It'll die quite quickly. Other than that this watch works well and my son loves it. I'm looking forward to getting updates!

Company was responsive when I called Company was responsive when I called. Spoke to a live person almost immediately on two occasions. Very informative about watch and troubleshooting it.

Had an issue with my sons Cosmo watch… Had an issue with my sons Cosmo watch and the customer service and detail of getting the watch fixed was absolutely wonderful. I started off frustrated but the attention to my issue made with the issue being easily resolved.

Recommend! Cosmo watches have been great for our family! The GPS doesn't always give accurate locations, but the watches are substantially more affordable than other brands. The calling and texting work very well, and we like that the kids can only make and receive calls from numbers we approve. We like that there isn't Internet access to rot their brains. :) Whenever we had trouble with connection, Cosmo was able to help us over the phone with one call.