Remootio's customer service is EXCELLENT!! Remootio's customer service is excellent. I bought a Remootio 3 under another company's name and was having some problems with it. That company was absolutely no help and even gave me false information. I emailed Remootio and quickly received a reply with detailed steps to solve the problem. I did what they suggested and the problem was solved. I would definitely recommend their product.

Great product, but after sales service is hit and miss Great product, but after sales service is hit and miss. My device failed after about 10 months of use. Initally they were responsive, saying that it would be replaced. I have been told it will be sent 'tomorrow' a few times and struggled to get replies from customer service. The replcement was finally sent about a month later - to the wrong address. Despite giving them my address, they sent it to an old one. If they could get their customer service right, this would be a fantastic product, but as it stands its simply frustrating.

Incredible Customer Service These guys have the most incredible customer service. Solved my tech issues so quickly - replied over email within minutes with photos and explanations…..incredible support. Product is great too! Just works, every time, and great compatibility (google home, HomeKit, iPhone app, etc). Highly recommended.

Remootio3; Ultimate Gate Opener Upgrade! I started using the Remootio app for my Ghost gate opener. The app really worked well and allowed me to operate and monitor my gate from anywhere using my cell phone! When I saw the Remootio3 device offered a way to add their remarkable functionality to my Apollo solar powered gates I had to get one on order. I have been looking for a way to operate/update my Apollo solar powered gate controllers for operation with my cell phone. Remootio's website provided the wealth of information I needed to confidently integrate Remootio's functionality with my existing solar powered gates. I fully expect a straight forward and very simple installation. I have interacted with Remootio's customer service and they have responded quickly and been very helpful. I look forward to installing my Remootio3 and I will provide a hands on review when I have it installed.

The Remootio support team was prompt… The Remootio support team was prompt with responses to questions and the information provided was spot on to help me with my issue