NO SUPPORT This product performed exceptionally well and was easy to install. I mounted it on the primary gate to our business without any difficulties and even ran a 150-foot Cat5 cable without any issues. However, I must mention that this product has no customer service or support available. Despite attempts to contact the manufacturer via email or phone (NO CONTACT NUMBER), there was no response. Consequently, if you have any questions or encounter any problems with the product, you will have to resolve them on your own.

Incredible Customer Service These guys have the most incredible customer service. Solved my tech issues so quickly - replied over email within minutes with photos and explanations…..incredible support. Product is great too! Just works, every time, and great compatibility (google home, HomeKit, iPhone app, etc). Highly recommended.

Great experience with Customer Service, thanks! Unit worked great for 18 months then lost our connection. After several unsuccessful attempts to reconnect I contact the customer service and they helped get my Remootio 3 back on line. I had a loose connection on my control wire and needed to do more than one hard resets to remedy the issues. All is good now. I love the convenience this little unit provides for our main gate operation.

Two Remootios Working Well I presently use two Remootios - one for a garage door and one for a gate, making use of scheduled automations and manual triggering. They've both worked flawlessly for several years. I've sent a few questions to the Support team during that time and they always respond quickly and thoroughly. Great product with great support.

The Remootio support team was prompt… The Remootio support team was prompt with responses to questions and the information provided was spot on to help me with my issue