Awesome tool for kids to explore… Awesome tool for kids to explore everything around them. Very nice backstage officers, helped solve many of our problems!

Customer Service gets 10 Stars!! Customer Service gets 10 Stars!! My MiniLabster arrived on time! Adorable and age appropriate. Will grow with it for a long time. The box came in damaged, torn open, bent and un'gift'able. Contacted the customer service and IMMEDIATELY got a response, happy to replace it. I was elated. I have been bragging about this company and their products to everyone. Shop their store! It's a win win.

Excellent Customer Services I bought the pocket microscopes for my nieces birthday but neglected to find the postage times. After discovering that they take a little longer than I'm used to, I decided to pursue a refund. Customer services were excellent and the refund was in my account the next day. I did request the refund before the order had been despatched but they replied to my email within the hour. Very quick, very helpful and very understanding. For a problem that was entirely of my own making, at that. Five stars.

Outstanding customer service. Outstanding customer service. THere wasa small defect with 1 of the 4 mini scopes I ordered for my nieces and nephews, and they replaced it very expeditiously after I simply provided a photo. Very professional and kind customer service. HIGHLY RECOMMEND. ALSO, the miniscopes are incredible!

I do not recommend this company I do not recommend this company. I have received an item that is clearly defective and if I return it for the almost $50cad that it cost, I will pay the same (or more) for shipping. I have been offered a 40% refund to keep it and throw it away. Extremely disappointing. Directly from their website: If you're not satisfied for any reason at all, we offer a 60-day satisfaction guarantee. Contact us and we'll help you with your return/refund!