Louis E
GBThese mini microscope are so cool These mini microscope are so cool! I messed up my order during their Easter sale, but a quick email to them and Marc sorted it all out on Easter day itself and even refunded me the difference. Their customer service is just brilliant, thanks Marc!
Leilani
GBThe folks at customer service were amazing! The folks at customer service were amazing, they solved an issue for me so quickly and were super friendly about it. My grandson's thrilled, and I'd happily give this company Five Stars!
Elisabeth
SEHorrible fort kit Nice and fast customer service, but horrible fort kit. Cheap and plastic. Looks nothing like what is offered on their page. I got offered 40% refund instead of returning it when I complained. I think they buy the stuff cheap from china, ad a lot (!) to the price and still makes a profit even with the 40% refund.
Ross Jenvey
GBExcellent Customer Services I bought the pocket microscopes for my nieces birthday but neglected to find the postage times. After discovering that they take a little longer than I'm used to, I decided to pursue a refund. Customer services were excellent and the refund was in my account the next day. I did request the refund before the order had been despatched but they replied to my email within the hour. Very quick, very helpful and very understanding. For a problem that was entirely of my own making, at that. Five stars.
Brett L
GBFantastic! I used Paypal and they sent my order to the wrong place. I reached out to MiniLabsters and they sent a new one to the right address right away. Haven't tried the microscope yet since it's a gift. but their customer service? Fantastic!