Louis E
GBThese mini microscope are so cool These mini microscope are so cool! I messed up my order during their Easter sale, but a quick email to them and Marc sorted it all out on Easter day itself and even refunded me the difference. Their customer service is just brilliant, thanks Marc!
Nick Martel
CAOutstanding customer service. Outstanding customer service. THere wasa small defect with 1 of the 4 mini scopes I ordered for my nieces and nephews, and they replaced it very expeditiously after I simply provided a photo. Very professional and kind customer service. HIGHLY RECOMMEND. ALSO, the miniscopes are incredible!
Christin New
GBGood product, good customer service I ordered two mini microscopes, one for my son, and one for my niece. Unfortunately, one arrived broken. The lens inside had a deep crack, rendering it unusable. However, I reached out to customer service. I explained that shipping had damaged the product. They offered to send me another mini microscope free of charge. I am very happy with their product. Both my niece and my son love their microscopes. And I am very pleased with their prompt and responsive customer service.
Elisabeth
SEHorrible fort kit Nice and fast customer service, but horrible fort kit. Cheap and plastic. Looks nothing like what is offered on their page. I got offered 40% refund instead of returning it when I complained. I think they buy the stuff cheap from china, ad a lot (!) to the price and still makes a profit even with the 40% refund.
Amanda
GBQuick to respond and super polite! I haven't gotten my order yet, but i had to change the address after placing it and they've been incredibly accommodating. Qulick to respond and super polite!