Exceptional Customer Experience I have yet to try the product but the customer service is exceptional and extremely quick! I wanted to modify my order after placing and Marc emailed me right away, rectified the problem, and sent me a fast and easy way to pay so they could process my order immediately and ship it out as soon as possible. I truly appreciate the personal touch and real person on the other end. Very excited to try the products with my 4 and 2 year old this summer.

Good product, good customer service I ordered two mini microscopes, one for my son, and one for my niece. Unfortunately, one arrived broken. The lens inside had a deep crack, rendering it unusable. However, I reached out to customer service. I explained that shipping had damaged the product. They offered to send me another mini microscope free of charge. I am very happy with their product. Both my niece and my son love their microscopes. And I am very pleased with their prompt and responsive customer service.

Best customer service ever! My young grandson was delighted with his mini microscope. But it slipped out of his hand and fell on the floor chipping part of the plastic around the lens. I wrote MiniLabsters to see if I could get a replacement part. They responded immediately and offered to replace the unit. Best customer service ever!

Awesome tool for kids to explore… Awesome tool for kids to explore everything around them. Very nice backstage officers, helped solve many of our problems!

Amazing customer service! Amazing customer service! Had a bit of a situation and needed to change the shipping address. Marc was super helpful, making sure my kid still got her Easter gift. I'm really grateful for their halp!