Javier
GBAmazing customer service! Amazing customer service! Had a bit of a situation and needed to change the shipping address. Marc was super helpful, making sure my kid still got her Easter gift. I'm really grateful for their halp!
Saucelady
GBAwesome customer service! I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email containing a discount code. After querying this with MiniLabsters, I was immediately refunded the discount amount with no questions asked. Great service and I am sure my son will love his present! Thank you!
Brett L
GBFantastic! I used Paypal and they sent my order to the wrong place. I reached out to MiniLabsters and they sent a new one to the right address right away. Haven't tried the microscope yet since it's a gift. but their customer service? Fantastic!
Amanda
GBQuick to respond and super polite! I haven't gotten my order yet, but i had to change the address after placing it and they've been incredibly accommodating. Qulick to respond and super polite!
Christin New
GBGood product, good customer service I ordered two mini microscopes, one for my son, and one for my niece. Unfortunately, one arrived broken. The lens inside had a deep crack, rendering it unusable. However, I reached out to customer service. I explained that shipping had damaged the product. They offered to send me another mini microscope free of charge. I am very happy with their product. Both my niece and my son love their microscopes. And I am very pleased with their prompt and responsive customer service.