Al
GBThey asked for 5 star reviews in… They asked for 5 star reviews in exchange for a free camera. Their smart plugs can be tricky to setup and sometimes simply do not respond.
Lucy Phillips-Kassanis
GBUnreliable connection and camera Unreliable connection and camera. I experienced many issues with the device and it was a lengthy procedure to find a resolution with the customer service team. They wouldn't give me a refund, only a replacement, which is just as glitchy, so I'm having to buy a new monitor from a different company out of pocket in order to have a reliable view of my baby. The nooie customer service team asked that I leave a positive review in return for free cloud subscription, so beware of fake, orchestrated reviews.
s ok
GBPiece of crap Piece of crap. Only works when it wants to. No good for home security or baby monitoring as it's unreliable. Re nooie indoor 360 camera.
Alicia Burtch
GBDo NOT EVER buy from Nooie I would never buy from this company again. The customer service is non-existent. I bought a Nooie Cam 360 2 during their recent sale because it is half off, but after the purchase I found out it will not work with my current internet provider. There is no phone number to call so I emailed the only support email they have. For days I kept getting AI responses saying the order would be cancelled, or that I had to email customer support but every time I asked what that email was I wouldn’t get a reply. Finally I got a response from customer service in the middle of the night days later explaining that if it hadn’t shipped they would cancel the order. Conveniently the order shipped out at 1am that night, two hours before I received the email. Now they are telling me that I will need to pay return shipping, as they cannot provide me a label. They didn’t even give me return info what so ever. I’m attempting to get ahold of management but haven’t heard back. It has been the most frustrating experience.
Aimee
GBNot good We got a Nooie indoor cam for our baby’s room. Was a nightmare to set up and since it’s been set up, the connection is crap. The camera also goes offline by itself and re-starts and the camera plays a little jingle that then wakes up my baby. Will be throwing this away and purchasing another one from a different brand. Avoid!