Terrible customer service Terrible customer service. I ordered a doorbell from them with 1 year of cloud service. It took me almost 2 weeks to get someone to respond and set up my cloud service. Then a month later my doorbell is not capturing all events and misses a lot of people right outside my door including us coming and going. I'm using for security and it's very poor. App freezes on all cameras. Once again reached out to customer support (they only have email), it's been 6 days with no response. They say they will respond in 24 hrs. I've sent 4 emails in 6 days. Even went on there FB pg asking for help.

Enola from customer services was… Enola from customer services was wonderful / super helpful, quick and efficient. She was really thoughtful in her responses and eventually identified the issue I was having, was hardware related and promptly replaced the camera. Very empathetic and efficient. Camera itself is great and easy to use from my iPhone

It is really bad... It is really bad... Just updating firmware bricked the camera. Sometimes it will destroy SD cards you put it... Its a nightmare I have spent months working with support (who are very nice and sent me a replacement camera) but in the end the product is just trash

Terrible smart plugs Terrible smart plugs. Keep loosing connection and then won't connect. Cannot be found on my network. Emailed customer service and never got a response. Don't waste your money.

5 star service As promised a five star review I did leave a bad as custom service was very very slow and told me to try things I've already done I think it was a faulty camera now all resolved 5 star service