Customer service I bought a pressure washer in 2023 and I was very please with it and it did the job with no problem.Unfortunately a part broke down this year and the pressure washer couldn’t be use anymore so i went on Greenworks site and I start chatting with customer service department explaining the problem. The communication was straightforward and few information was needed by Greenworks to open my case. Very rapidly solution was found on my problem and I would say that customer service at Greenworks (Trevor)took very well care of me. Highly professional

I purchased a pro 2300 electric power… I purchased a pro 2300 electric power washer and I was missing a screw. It took customer service less than two days to send me a new part. They were very professional and considerate. The power washer so far has been very good. It does what it says it will do, but customer service went above and beyond what they needed to do for me. I would recommend the power washer, but I would highly praise their customer service.

We looked for several weeks diffrerent models from différent competitors, and this one is the best regarding our needs Good product (design, qualité, ergonomie, price)

I have a Greenworks 60V riding mower… I have a Greenworks 60V riding mower which failed to cut after two years. I waited several hours for the call back from customer service, which took several hours to happen. I answered all the questions of the operator and learned that there are no service centers in our state. Next I was promised an email which would require me to submit some photos and answer some questions. I received one email which had NO instructions or questions. Just a generic message to use the Web site. The Web site AI chat does not recognize the model or description of the mower and I can proceed no further without that information. I even copied the model from the site and it is NOT recognized by the bot technician "Vivian". Called back again today at 10:30 AM EST and on hold for over 30 minutes. This is an impossible situation!

Greenworks G4OUC battery…product lasted 9 months I bought a Greenworks G4OUC battery quick charge unit. The 4 year old original unit had broken and this was a replacement. Purchased 18:7:23. The unit lasted 9 months before also breaking. I have tried many times to contact the manufacturer but without success, they seem not to like answering the phone on their warranty help line. So much for a 36 month warranty- don't be fooled. A new unit costs £50, but how long would this one last?