Great Custome Service In July of 2023, I bought a Greenworks blower/vac. I was happy with its performance, but when I tried to order extra bags, I was informed that they were imported from China and unavailable. I ended up having several conversations with Leigh in Customer Service. I couldn't have been more pleased with her handling of my problem. Greenworks gave me another machine with replenishable bags.

We looked for several weeks diffrerent models from différent competitors, and this one is the best regarding our needs Good product (design, qualité, ergonomie, price)

WORST CUSTOMER SERVICE EVER!!! Bought a new Greenworks electric Mower model MO60L520 and tried to register it. Need the serial number to register, but cannot find the serial number ANYWHERE on the mower. Have been trying to call the customer service number for a week - always busy. Tried the online chat & get a virtual agent that cannot help. Selected "transfer to another agent" button and no agent ever comes on. I cannot help but think all the wonderful reviews about great customer service are fake reviews.

Greenworks products are crap, along with their customer service. I purchased a Greenworks battery powered blower and vac, model 24322, GWZ0200734 SERIAL #, at Home Depot. $250 dollars and the unit will not stay running when sucking up leaves. Talked to Home Depot, they said contact the company. Company will back up their product or give me a reason why it won't staying running when sucking up leaves. Grenworks and Home Depot are really sorry ass companies and they have lost my business. I would advise others to do the same.

Lousy or non existent support Yes, i have a GW string trimmer and i can't even use it because theres an issue with restringing it and i have called support many times and either get no callback if i choose that option or wait forever and they never answer. I will never buy another greenworks product. If a company just takes your money but will not put any effort into helping you with thier flawed products then they should not be n business.