I bought a Greenworks G-Max strimmer I bought a Greenworks G-Max strimmer, it failed after a little light use the motor bearing destroyed itself. Greenworks UK do not answer their phone lines and BT charge for the time you are ringing them. Would not touch them in future.

Underperformance I purchased the package with the 21" , self propelled mower, blower and trimmer. I've only had this a month and just started using it. The battery on the trimmer/ blower won't hold a charge. The lawnmower barely gets thru my yard with one full charge. I have 1/3 of an acre. Deduct from that the home, driveway, a 60'x 40' pool area , a cabana, a shed and walkways and theres not much left. The self propelled drive is slow. Its a good thing I didn't get rid of my gas mower as I'll be going back to that.

Strimmer G40T5 Line trimmer G40T5 Line spool was not full, ran out after 2 charges. They supplied the wrong gauge line with the product promoted along side it on heir site. Very sloppy. Also the instructions for restring are very poor Their customer service is non existent. Delivery took 7 days ........Tool is now out of action until I fork out for new line which can only be purchased from this company. I do not recommend this company because they are not taking care of the details such as being accountable.

Lousy or non existent support Yes, i have a GW string trimmer and i can't even use it because theres an issue with restringing it and i have called support many times and either get no callback if i choose that option or wait forever and they never answer. I will never buy another greenworks product. If a company just takes your money but will not put any effort into helping you with thier flawed products then they should not be n business.

I have a Greenworks 60V riding mower… I have a Greenworks 60V riding mower which failed to cut after two years. I waited several hours for the call back from customer service, which took several hours to happen. I answered all the questions of the operator and learned that there are no service centers in our state. Next I was promised an email which would require me to submit some photos and answer some questions. I received one email which had NO instructions or questions. Just a generic message to use the Web site. The Web site AI chat does not recognize the model or description of the mower and I can proceed no further without that information. I even copied the model from the site and it is NOT recognized by the bot technician "Vivian". Called back again today at 10:30 AM EST and on hold for over 30 minutes. This is an impossible situation!