Easy to use and management have good… Easy to use and management have good customer care Definitely will shop there again

Online store is convenient Online store is convenient to chek the catalogue and buy something without having to be physically present at the shop. It saves time in the event that the shop does not have the item required.

Bad experience whilst shopping for a gas stove I ordered an AE 4 plate gas stove online, went to the shop for payment and collection. They first checked my invoice upon arrival and was told to proceed to the payment till, paid for the gas stove. But was only told at the collection point that the gas stove was not on stock 😒. Had to wait for the reversal of the transaction for the store to refund my money. Only to be told that they had the stove in another branch ... Had a very bad experience at union hardware and wouldn't recommend it to anyone

Friendly and helpful staff Friendly and helpful staff. Good prices

Great service… I had reserved some cement on the online store and went in to pay and collect. It seems the cement was out of stock but the online platform had not been updated. Fortunately they had some cement in the back and my order was honoured. Just a reminder though that the online platform should be always updated to avoid such situations!