Great service… I had reserved some cement on the online store and went in to pay and collect. It seems the cement was out of stock but the online platform had not been updated. Fortunately they had some cement in the back and my order was honoured. Just a reminder though that the online platform should be always updated to avoid such situations!

The ease of purchasing online The ease of purchasing online, the process is hustle free. Customer care is good. Twice I bought a wrong product and twice a got my refund without any problems. However I think there are areas for improvement. 1. There are a lot of your products which are not online. This could be improved. Get all your products online. 2. Instead of refunding and get through the whole purchasing process is it not possible to just change the product I want to buy

Excellent Customer Service I had a great service with Union Hardware! Walter went above and beyond with the completion of my order as well as delivery. They could do better with their delivery service but overall everything was delivered with no damages whatsoever. Thank you! -Washington DC customer

Easy to use and management have good… Easy to use and management have good customer care Definitely will shop there again

Union Hardware Exceptional Customer Service! Union Hardware was very helpful when I had a problem with a product I had purchased from them. Within a day the issue was resolved, the product was exchanged and delivered to my house. Great customer care!