Refurbished item sold as new Refurbished item sold as new. New seal glued over old one. Casing has bruises and paint flecks missing. Should have indication before sale that item is refurbished and price should be discounted. Have not checked yet if it is functional. Images and S/N are available upon request. Edit as of 2022-05-13: EIO states that the manufacturer (Athena Power) shipped the item directly. EIO was was quick to assist with getting a remedy from them. I revised up the review while waiting for the result.

EIO Purchases I'm very happy with my purchases from EIO. EIO provides free shipping, good prices, authentic products. Most importantly, the customer services response timely with honest information. I will purchase from EIO again.

You did your job and you did it… You did your job and you did it expeditiously.

Scam My order took two months to arrive. I've ordered tools from Europe before and it's never taken this long for something to be delivered. Upon arrival, they failed to deliver 3/5 of what I ordered. I will not be purchasing anything from this "merchant", Conman, again. Edit I won my PayPal dispute against these swindlers. Buy here at your own risk. At least use PayPal if you do so.

Great business that continues to improve I have made many purchases from this company and have yet to have any issues. They have very competitive prices and free shipping which has made for great experience. They have also lately gotten much better and more proactive about any sort of delays or issues that may arise with an order.