Fast delivery I recently placed an order with this company, eio.com, even though I had never heard of them before. I ordered mid-day on Wed and it arrived at my home in Alabama on Friday which took me by surprise. Of note, my order summary didn't show any amount for shipping and taxes (not sure if they built it into the price of the item or what).

Slow in the shipping department Quickly delivery once it shipped, even though it took a month for it to ship. I assume it had something to do with the possibility of no stock of the item at the time the order was placed. However, there was no communication from the company about it; but once I contacted them about it they did ship it out as a reply.

You did your job and you did it… You did your job and you did it expeditiously.

They had the item I wanted and were… They had the item I wanted and were even able to change the delivery location when we realized the time it would take. The item arrived as promised and even though the USPS tracking information is confusing and not always accurate, the item arrived on time!! The EIO customer service was top notch!

Refurbished item sold as new Refurbished item sold as new. New seal glued over old one. Casing has bruises and paint flecks missing. Should have indication before sale that item is refurbished and price should be discounted. Have not checked yet if it is functional. Images and S/N are available upon request. Edit as of 2022-05-13: EIO states that the manufacturer (Athena Power) shipped the item directly. EIO was was quick to assist with getting a remedy from them. I revised up the review while waiting for the result.