Jill
GBGood, sturdy ladder The company kept me informed re: the progress of my purchase. Delivery was quite timely, although the carton was falling apart when it arrived. The ladder was easy to assemble and it’s strong and sturdy…quite heavy though! All in all, I’m pleased,
Maureen Nickel
GBThey got back to me in a timely manner This ladder was better than we had expected. Much sturdier than the one we had previously owned .We are 84 years old and need this security. When my tool kit did not arrive with the ladder they quickly answered that they would be sending it out. I am sure it will be here soon.
Rick Watkins
GBQuality and and ease of use. The ladder appears to be made of quality material. It was fairly easy to assemble (20 minutes) and stores in my garage closet. My only issue was during shipping the padding on the rails was a bit damaged.
Susan Su
CAThe chair looks good The chair looks good, my grandfather two days ago to take the chair to change the light bulb upstairs, very safe and very stable, will repurchase Oh!
Charlie Meyersohn
GBGreat ladder and customer experience. They replaced my ladder immediately when I showed it had a slight problem. Customer support is great. I used both the Amazon messaging app within amazon.com - go into the order details and request to contact merchant, it'll open up a chat window. Also, if you didn't use Amazon to purchase, you can reach out to contact AT hbtower.us . Great new ladder they sent, no questions asked they just sent it after I showed a pic of the broken part.