Mary Daehn
GBI am loving my new three-step stepstool… I am loving my new three-step stepstool from HBTower. It is sturdy, but still light-weight enough to move around. It was just what I was looking for. I was nervous about purchasing online without seeing the product in-person, but I'm glad I took the chance!! Thank you for making this stepstool available.
Charlie Meyersohn
GBGreat ladder and customer experience. They replaced my ladder immediately when I showed it had a slight problem. Customer support is great. I used both the Amazon messaging app within amazon.com - go into the order details and request to contact merchant, it'll open up a chat window. Also, if you didn't use Amazon to purchase, you can reach out to contact AT hbtower.us . Great new ladder they sent, no questions asked they just sent it after I showed a pic of the broken part.
Susan Su
CAThe chair looks good The chair looks good, my grandfather two days ago to take the chair to change the light bulb upstairs, very safe and very stable, will repurchase Oh!
Dave Enyart
GBPathetic and Non-existent Customer Service I have requested to return the ladder due to it being too heavy for me to handle. I had shoulder replacement surgery two months ago which prevents me from using the ladder. I did receive one reply early on and they claimed that it is NOT too heavy and I need to try harder. They have ignored two previous emails from me and and FaceBook Messenger inquiries. Stay away from this company. I suspect they are out of business.
John Haggerty
GBThe ladder works great for small tasks… The ladder works great for small tasks where hauling my heavy extendable ladder is not needed. Good for washing the top of my camper and the grab rails add security.