Cece Boger
GBService was fast, product is great! Service was fast. The ladder is just what we needed in our senior years when climbing ladders is not advised. The wide platform steps, safety rail at top, and hand rails on each side make us feel safe.
Rick Watkins
GBQuality and and ease of use. The ladder appears to be made of quality material. It was fairly easy to assemble (20 minutes) and stores in my garage closet. My only issue was during shipping the padding on the rails was a bit damaged.
Not happening
GBI made a purchase of a 5 step ladder I made a purchase of a 5 step ladder. It’s missing a part. It’s literally impossible to get a hold of customer support. I like the ladder. Would rather have the part than to send it back. Why is it impossible to find customer service!
John Haggerty
GBThe ladder works great for small tasks… The ladder works great for small tasks where hauling my heavy extendable ladder is not needed. Good for washing the top of my camper and the grab rails add security.
Holly
GBLove this ladder Love this ladder. Came just in time to put up outdoor Christmas Decorations. I feel much more secure climbing the ladder with side rails. I am a little puzzled by the fact that the platform that holds tools does not lock in place.