John
GBPoor Customer Service Received ladder in timely manner. Did not care for (too heavy). Got permission to return. Had to pay for return shipping (as expected). HBTower received 3 days later (per UPS confirmation). It has been 32 days since they received. NO REFUND. They don't respond to emails. Their phone is ALWAYS "busy" (all hours of day). I DO NOT recommend this company.
Karen Jewell
GBThis is a great ladder This is a great ladder, great for cleaning inside and outside the house. Love the fact it has handle bars for easy climbing. However, the only thing regarding this ladder, was that the metal poles or handles were marked up, not the greatest paint job.
Susan Su
CAThe chair looks good The chair looks good, my grandfather two days ago to take the chair to change the light bulb upstairs, very safe and very stable, will repurchase Oh!
Carrie F
GBAwesome step ladder The website was easy to use. The ladder is amazing in my new home with 10' ceilings and cabinets that go to the top! I feel safe on it, I'm 62, and I fall easily. Having handles on each side makes me feel super safe. My only complaint is that shipping took longer than first expected. Great ladder for the price.
Mary Daehn
GBI am loving my new three-step stepstool… I am loving my new three-step stepstool from HBTower. It is sturdy, but still light-weight enough to move around. It was just what I was looking for. I was nervous about purchasing online without seeing the product in-person, but I'm glad I took the chance!! Thank you for making this stepstool available.