Mary Daehn
GBI am loving my new three-step stepstool… I am loving my new three-step stepstool from HBTower. It is sturdy, but still light-weight enough to move around. It was just what I was looking for. I was nervous about purchasing online without seeing the product in-person, but I'm glad I took the chance!! Thank you for making this stepstool available.
Not happening
GBI made a purchase of a 5 step ladder I made a purchase of a 5 step ladder. It’s missing a part. It’s literally impossible to get a hold of customer support. I like the ladder. Would rather have the part than to send it back. Why is it impossible to find customer service!
Carrie F
GBAwesome step ladder The website was easy to use. The ladder is amazing in my new home with 10' ceilings and cabinets that go to the top! I feel safe on it, I'm 62, and I fall easily. Having handles on each side makes me feel super safe. My only complaint is that shipping took longer than first expected. Great ladder for the price.
Carrie Ann Lee
GBFinally, a stepladder that meets all of my needs. Finally! a stepladder that meets all of my needs. I am a videographer and hate having to drag a regular ladder with me, where ever I go. This is lightweight and easy to set up. I love the handrails and the pouch to store additional items.
Dave Enyart
GBPathetic and Non-existent Customer Service I have requested to return the ladder due to it being too heavy for me to handle. I had shoulder replacement surgery two months ago which prevents me from using the ladder. I did receive one reply early on and they claimed that it is NOT too heavy and I need to try harder. They have ignored two previous emails from me and and FaceBook Messenger inquiries. Stay away from this company. I suspect they are out of business.