John
GBGood product and good people Friendly and courtious. Produces a well-built quality product and offers personal assistance with any issues you might have. Slow to ship though, and communication could be much better. I did not get a shipping update I was told I would receive. But there is nothing that would prevent me from doing future business with this company.
customer
GBNice forge and even better customer service Product arrived pretty beat up, box looked like the UPS guys kicked it around the truck, surprisingly nothing major was broken just a couple small pieces. Sent them an email with the problems and got an immediate response to fix the problem even though it’s was broken by UPS during shipping. Forge was well built and looks like it will last for many years to come. Great product with even better customer service you’d be making a huge mistake not choosing this company.
David C.
GBI have been making knives and edged… I have been making knives and edged weapons for some time but I relied on other people for hardening. I decided to take the next step and build a forge for myself. I found your combo burner / regulator set up and it was inexpensive so I gave it a try. I am very pleased with the quality, construction, and performance and i would recommend these products for anyone interested in this hobby.
RH in Michigan
GBGreat product Great product. Nice stainless steel flare segment for longer service life. I might have liked a one sheet info page guiding user to: A) check product before operation for assembly remain intact after shipping - my jets had shifted and off center - required recentering. B) recommend test firing in vice ... Explain adjustment of choke -- Direct consumer to your website where there's a nice video. C) Advise placement location and depth in forge. You may also want to include plug for other products you have that may benefit user. I did go out And get LP.gas pressure gauge to compare flame burn to gas pressure ... Just education for myself. You may make these and fittings available to users. I did talk to Mike once on some of these topics and he was very nice, very helpful. I'd definitely do business w them again.
Mick McFadden
GBWill do business again Good prices,good delivery time.my only gripe would be that your web site took forever to update.it said "preparing shipment" for 2 days and was at my door.its good it got here before the site said it was out for delivery,just might be confusing for customers in the future...btw I changed it to the 4 star rating I tried but somehow it reset to 1 and I didn't notice it when I posted the review