Mick McFadden
GBWill do business again Good prices,good delivery time.my only gripe would be that your web site took forever to update.it said "preparing shipment" for 2 days and was at my door.its good it got here before the site said it was out for delivery,just might be confusing for customers in the future...btw I changed it to the 4 star rating I tried but somehow it reset to 1 and I didn't notice it when I posted the review
Craig Higbee
GBGreat customer service Great customer service! I recommend when purchasing through their PayPal payment system you must set up a PayPal account. I tried the second option of just using a debit or credit card option and PayPal screwed it up by not submitting my purchase or charging my card even though it prompted at thanks for your purchase screen. Which left me and Matthewson Metals in the dark about my purchase! I bought the metalsmith forge and it’s very well built and it works great!
LeGrand Adventure LLC (TM) PA and DE
GBMark Telephoned me and made sure my … Mark Telephoned me and made sure my order was completed to my satisfaction. He explained the Sword Forge Construction and it's Usage. He also apologized for supplier issues, and when I received the unit some firebrick were damaged. They were very fair about the whole process! I would buy from them again in a heartbeat!!
murizar
GBSaying thank you I have had my Knifesmith forge for some years now. I want to say thank for the great product that has not only allowed me to turn out some nice knifes but also provide hours of fun and enjoyment doing it with my my kids, grandkids and other friends.
Bob from Indiana
GBBurner works amazing Burner works amazing. Got it today and started using right away. Definitely recommend ordering one if you need it. Customer service side needs work. The shipping details mentioned on web sight are incorrect. My order shipped 6 days late. They don't respond to emails asking if order had been shipped. Took 3 phone calls, with a message left before someone answered phone.