RH in Michigan
GBGreat product Great product. Nice stainless steel flare segment for longer service life. I might have liked a one sheet info page guiding user to: A) check product before operation for assembly remain intact after shipping - my jets had shifted and off center - required recentering. B) recommend test firing in vice ... Explain adjustment of choke -- Direct consumer to your website where there's a nice video. C) Advise placement location and depth in forge. You may also want to include plug for other products you have that may benefit user. I did go out And get LP.gas pressure gauge to compare flame burn to gas pressure ... Just education for myself. You may make these and fittings available to users. I did talk to Mike once on some of these topics and he was very nice, very helpful. I'd definitely do business w them again.
Melvin Hile
GBGood purchase. Forge arrived in good condition only one bolt was bent. Lights easily, heats metal to working temp 10-15 minutes starting at 30°-40° ambient temp. Pleased with fuel usage, keep turning it down the longer it is on.
Brandon in Mississippi
GBHappy with my first forge. Took a while for it to ship, but it was a busy time, and when I emailed to enquire about a time frame I recieved a quick response, within a few hours with an update and a time frame on when to expect it. Package arrived intact and damage free. Only suggestion would be instructions that included visuals. Otherwise extremely happy with service and experience and cant wait to start using my new forge. Is definitely one of the better priced, ready to use forges that I have found and it is definitely well built. If and when I upgrade to a larger forge I will definitely be returning to Mathewson Metals.
Artsgolfer
GB16 days and counting and still no forge and no contact phone number I would love to give them a higher rating, and most likely will when we get our forge, but it has been 16 days and counting and still no forge. Additionally they need a contact phone number if they are going to sell such expensive products.
Craig Higbee
GBGreat customer service Great customer service! I recommend when purchasing through their PayPal payment system you must set up a PayPal account. I tried the second option of just using a debit or credit card option and PayPal screwed it up by not submitting my purchase or charging my card even though it prompted at thanks for your purchase screen. Which left me and Matthewson Metals in the dark about my purchase! I bought the metalsmith forge and it’s very well built and it works great!