Order never received I ordered two cigar boxes on September of 2019 and haven't received it yet to this day tried to contact Damian three emails and no response I did business with them twice the only time everything was smooth was the first time I will no recommend this people to any one stay away there's better places with better service that this people. order #18653 placed on 11/15/2019.

THEY DONT SHIP WHAT YOU PAY FOR I ordered a package of cigars for my husband on December 6,2019 for a Christmas present. It is March 12, 2020 and I still have not even received a shipping notification. I have tried to contact the owner numerous times asking for an update or a refund and have received no response. DONT EVER BUY FROM THEM! $150 gone.

Would order again... Ditto as others have said when ordering on/around the hurricane; a bit of a delay, but emails were timely and overall satisfied with the purchase. I like that boxes are vacuum sealed...if the boxes aren't - but that's really not a big deal; I understand why boxes are often opened (and it really doesn't matter with whom you're ordering Cuban cigars...more often than not, the box with be opened. I would purchase again fro DFCC, as their prices are very competitive and they seem to have more of the 'hard to find' vitolas than other retailers.

Order number 17619- placed 06/04/2019 Order number 17619- placed 06/04/2019 Damien has not responded to any emails about giving me a tracking number and the phone number goes straight to voicemail. Very unprofessional and not a good way to run a business. Do not buy from this scammer as you will not get anything you pay for!!!! Seriously, go buy somewhere else and actually get what you pay for. This is a scam!!!

Placed my order on June 6, 2019 - zero communication Placed my order on June 6, 2019. I've emailed Damian 4 times since then asking for order status. To date I have have received no response to my emails. My order remains "pending" on the website. As others have noted, I also have ordered and received product from another site (two orders since placing this order with Duty Free!) This has been a frustrating experience, zero communication. UPDATE 9/26/19 - Received a refund today from Damian.