Would order again... Ditto as others have said when ordering on/around the hurricane; a bit of a delay, but emails were timely and overall satisfied with the purchase. I like that boxes are vacuum sealed...if the boxes aren't - but that's really not a big deal; I understand why boxes are often opened (and it really doesn't matter with whom you're ordering Cuban cigars...more often than not, the box with be opened. I would purchase again fro DFCC, as their prices are very competitive and they seem to have more of the 'hard to find' vitolas than other retailers.

Order #18207 Order #18207 STAY AWAY FROM THESE PEOPLE ! Ordered over $1300 in cigars on Sept 2 2019. Still received NOTHING to this day! Got a response a few times when I contacted Damian saying cigars were getting mailed, but then no response to any texts or emails at all. I asked repeatedly for a refund. No response. This is obviously just a scam to screw people out of their hard earned money!

Request the shipment or refund 20 times but no answer Since December 19th, 2019 I Prepaid with Chase Bank Zwelle and I never got the shipment. I wrote almost 20 emails but nobody answer! If You go on the website looking for the Order Lookup by Billing Information: Invoice Order Date Products Purchased Quantity Purchased Order Status Order Tracking Order Total 18831 12/19/2019 2 2 Pending $295.80 View

I agree with Tim I agree with Tim. I ordered on Dec 18. Received an email right away for Damien. Followed instructions per the agreement for payment. Then radio silence. Website for my order continues to say pending. I have asked multiple times for an update and nothing. I could understand if there was a delay due to the holidays but when someone goes radio silent it indicates otherwise. Damien wasn’t radio silent when it came to getting paid first. Might as well wipe your butt with the money and flush it down the drain. Update Feb 23. Still absolutely no answer from Damian or anyone else for that matter. I have asked for a timeline to get delivered or if that can’t be provided a refund. They do not respond. Save your money and go elsewhere. Where is my money or my cigars??? (March 4th).

Where is this order! Where is this order! Order number: 18901 Placed: 01/05/2020 18:02:22 EST 1 review Reported 3 days ago Praesent nec erat convallis Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duty Free Cuban Cigars reported this review for breach of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes. Duty Free Cuban Cigars's reason for reporting A refund was issued . NO IT HAS NOT BEEN REFUNDED 3 DAYS LATER!!!!!!!!!!!