Bought cigars on Dec 18. NOTHING. Bought cigars on Dec 18, 2019. I have emailed numerous times. Continue to get the run around. Have requested a refund multiple times. No response. Absolute horrible scam. Stay far away. Place will create a significant amount of hatred in your soul. Update July 3, 2020 Still absolutely no response. Still haven’t received a refund. Stay as far away from these people as possible. Horrible human beings. Do not honor their word. Andrew D.

Would order again... Ditto as others have said when ordering on/around the hurricane; a bit of a delay, but emails were timely and overall satisfied with the purchase. I like that boxes are vacuum sealed...if the boxes aren't - but that's really not a big deal; I understand why boxes are often opened (and it really doesn't matter with whom you're ordering Cuban cigars...more often than not, the box with be opened. I would purchase again fro DFCC, as their prices are very competitive and they seem to have more of the 'hard to find' vitolas than other retailers.

No communication after 4 emails each… No communication after 4 emails each week to verify if the site is even real. Same experience as many others you order, and then nothing. I work for a cc processor and I'm writing Visa and MasterCard to suspend the accounts from this scam website.

Order #18685. Update: 3/11/20. this order HAS NOT been refunded or fulfilled. I suggest one spend their money elsewhere. Order #18685. Placed 11/21/2019, The only email I have received was on 11/26/2019 stating my $428.00 payment had been received. Since that time I have sent 4 emails requesting order status and have not received any response. Having paid with Zelle, I have no recourse for a refund. Order at your own risk!

I placed an order Your Order #18831 I still waiting for my shipment or for an email from you to justify why you took my money without shipping the merchandise! How you do business using Fake Phone Number ??? No one of this number is in service 1-855-2893889 and (345) 322-0208 I placed an order Your Order #18831 Order Date: 12/19/2019 21:58:48 EST I paid to DAMIAN C BANCROFT through Chase QuickPay® with Zelle®.Amount: $295.80 (USD) I wrote several emails asking for my shipment but no answer. I tried to contact by phone but all the Phone number 1-855-2893889 and (345) 322-0208 are not working number. I hope he will answer me, before I go forward with the next step directly to the Customs ,Law, the Governor of Cayman Island.