Order number 17619- placed 06/04/2019 Order number 17619- placed 06/04/2019 Damien has not responded to any emails about giving me a tracking number and the phone number goes straight to voicemail. Very unprofessional and not a good way to run a business. Do not buy from this scammer as you will not get anything you pay for!!!! Seriously, go buy somewhere else and actually get what you pay for. This is a scam!!!

Never filled my order. I have ordered from duty free three… I have ordered from duty free three times. First two took very long time but after constantly emailing Damian I finally got my cigars. Now after ordering and paying the first few days of 2020. I have received no communication as to status or update of my order. Something is seriously wrong with this merchant. I have not received my cigars or a refund in almost two months.

Request the shipment or refund 20 times but no answer Since December 19th, 2019 I Prepaid with Chase Bank Zwelle and I never got the shipment. I wrote almost 20 emails but nobody answer! If You go on the website looking for the Order Lookup by Billing Information: Invoice Order Date Products Purchased Quantity Purchased Order Status Order Tracking Order Total 18831 12/19/2019 2 2 Pending $295.80 View

Order #18207 Order #18207 STAY AWAY FROM THESE PEOPLE ! Ordered over $1300 in cigars on Sept 2 2019. Still received NOTHING to this day! Got a response a few times when I contacted Damian saying cigars were getting mailed, but then no response to any texts or emails at all. I asked repeatedly for a refund. No response. This is obviously just a scam to screw people out of their hard earned money!

Would order again... Ditto as others have said when ordering on/around the hurricane; a bit of a delay, but emails were timely and overall satisfied with the purchase. I like that boxes are vacuum sealed...if the boxes aren't - but that's really not a big deal; I understand why boxes are often opened (and it really doesn't matter with whom you're ordering Cuban cigars...more often than not, the box with be opened. I would purchase again fro DFCC, as their prices are very competitive and they seem to have more of the 'hard to find' vitolas than other retailers.