Package never received Poor customer service Package never received. Customer service can only be reached through email. I emailed several times and received a generic reply each time saying "we do not have control over delivery delays or shipping timelines...thank you for your patience". They have already charged my credit card while I am waiting for their knife to appear.

Great customer service Great customer service. When they became aware that my product had not been delivered, they re-sent it immediately

We ordered the cookbook for a Christmas… We ordered the cookbook for a Christmas present on 11/20/23. It is now 12/18/23 and still no cookbook. Customer service on the phone was useless. The tracking nos. supplied with the shipping confirmation received on 12/14/23 email state that no label has been created. Really not pleased.

Received items I ordered Received items I ordered. Experience would have been better with an easier customer tracking system. Also wish there would be a customer service phone number vs. email that just sends you a blanket reply.

A different kind of grocery shopping experience I’ve gotten several different pantry items from the very unusual goods that you usually don’t find at the supermarket. All have been excellent and I will try new items from them