Karen Harvey
GBNo Problems at all I had no problems with VetRXDirect. They called my vet for my cat’s RX and shipped it right away. I had the medicine within a few days. I was impressed and very happy with them. I would use them again. Thank you!
Vicki Goldrich
GBThis site has had technical issues for… This site has had technical issues for over 6 months. they keep saying new updates .. they don't notify the customer whats going on w/o us constantly calling in. my order has been inconsistent due to their issues not ours. and i have not received the auto ship. i supposedly spoke to a supervisor and when i asked for accommodations over and above the last episode she said they weren't the right fit for us. after repeatedly suggesting to me that she cancel the order and i go elsewhere .. i repeatedly said i'm not cancelling the order and will decide if i go elsewhere if there is another issue. . and she cancelled the order which i never requested. and hung up.
Lorenda Smith
GBHorrible customer service—buy from your … Horrible customer service—buy from your veterinarian and promote small business. Ordered Percortan-V to the tune of $180 and it expires in 6months! With the dosage my pet is on, that vial lasts a full year. Customer service refused to allow a return of an unopened box, an exchange, a partial refund or even a coupon. Just too bad so sad—that was an expensive lesson. Buy elsewhere people, you will be glad you did
Caroline “Lina” Hicks
GBVetRxDirect is the best Online pharmacy… VetRxDirect is the best Online pharmacy I've ever used in 30 years of having pets. They're better than any human or other non human pharmacy. Prescriptions are received very quickly. Great customer service and you usually receive a little gift with every order. When I first started ordering from them I believe they were a family owned company. Although they're huge now, the service is still the same whether family owned or not.
Kim
GBBeware Beware! Items shown are pictures only! They will substitute generic and refuse to return items they substitute. They charged brand pricing- without actually shipping it. My 19.00 next day shipping fee was basically stoken as I didn't receive product for 3 days. All business days. This is not a customer friendly company. Their motto should be- TOO BAD SO SAD