I have taken many live classes and this… I have taken many live classes and this class provided me new information I had never learned. It was easy to use, convenient, and very informational! I will use this again in the future and recommend to many

Course is good, Technical support poor The course itself is good. However, technical support is poor. I sent several correspondences via email and phone. I spoke to Angela about not being able to download certificates. She didn’t seem to understand my request and wanted to send another email. She seemed annoyed by my request to send it another way (fax/email pic). It’s been almost 14 days and I haven’t received either certificates by mail. Angela also told me she would call to find out if the certificates were returned or mailed to the wrong address. I’m still waiting for a response as I need this info for reappointment.

I tried to get in your program for the… I tried to get in your program for the full weekend with a few others helping me to no avail. I left a few messages and no one called back until Monday. Then on Monday I did get a call and was able to get in . Paying with my husbands card was another odd situation and I needed help. Just getting started was frustrating.The program Instructor was good. I wish I had access to the CPR book as we did 2 years ago to look up things if needed for the whole year. Answer clarification was not clear as twice I thought my answers were correct and unable to view choices why it was wrong. I still have not received my card.

concise outline with good video… concise outline with good video presentation. Covered material rapidly and I was done in about an hour and fifteen minutes. Only negative was that the site would suddenly return to the home page about every 12 to 15 minutes and you had to restart/resume the program. For BCLS and ACLS, $240.00 is a little steep out of pocket to use a totally computer generated study. But hey, who's fault was it that I missed the free program at the hospital. If you are in a pinch time wise and hate public test taking, this is great.

I especially like the videos I especially like the videos. My only recommendation would be to have more videos. Some people, like myself, are visual learners. The gentleman in the video was a fantastic teacher.