Great staff and instructions were… Great staff and instructions were clear. Really appreciate the pre instructions and demonstrations.

2 Months of back and forth and still trying to take my RE test I submitted my paperwork with the payment information and they sent the link for registration, but when I attempted to schedule the test, an error popped up. I called in 8 times over 3 weeks as I was told repeatedly, 'give it 48 hours and it should be resolved.' What PSI didn't do was process my payment. Once they did, I called to schedule the test, and the person who did it listed me for both the state and national test, when I only needed the State. I called again to make sure that I could take just the State as I am being licensed for a second state and already took the national test. The person said you will be fine and can just take the state and show the waiver you have to the proctor. Test day was today and there was no surprise when the proctor said you need to take both exams. I called the support while still on the line with the proctor and the support said we can't do anything you should have called earlier. This is when my head just about popped off. I suggested they go back through all of their transcripts to understand the number of calls and requests to make sure this was only the exam I needed. Now I have to wait 24 hours to reschedule my test. 2 months of trying to get a career change underway and PSI has made it nothing but a challenge. The bright side is I have plenty of stories that you can't make up and hope to use as comedy content.

I purchased accident and health… I purchased accident and health insurance study material Nothing I studied was on the test I failed twice. I think you setup people to fail to keep making money. I hope I cam find a way to file a complaint on PSI.

I did my test at home with a proctor I did my test at home with a proctor. I was not fully aware of all of the guidelines so it took some time for me to get through the whole screening process. The one thing I did not like, it that the proctor was able to turn off my printer from their location, which somehow disconnected my scanner and it was difficult to get it fixed. But, overall, it was a good experience and I was able to take the test and pass it from an environment I am most comfortable working in.

Ordered book second time. Ordered book first time, accidentally sent to the wrong email. Called multiple times and waited weeks on end after every single worker said to wait 24 hours to check my email for a psi response with my ebook. I never got a singular email. I had to reorder since no one knew how to help.